Domestic Abuse and Anti-Social Behaviour Training for Housing Providers
This course is for housing professionals who interact with their customers, in-person or over the phone on a regular basis, or to deal with tenancy concerns or complaints. This course will support you to spot signs that could indicate domestic abuse and/or cuckooing, that are often misidentified as anti-social behaviour for individuals who are experiencing multiple disadvantage.
Description
This course is for housing professionals who interact with their customers, in-person or over the phone on a regular basis, or to deal with tenancy concerns or complaints. This course will support you to spot signs that could indicate domestic abuse and/or cuckooing, that are often misidentified as anti-social behaviour for individuals who are experiencing multiple disadvantage.
Learning objectives
By the end of this training delegates will be able to:
- Understand the link between anti-social behaviour (ASB) and domestic abuse
- Safely ask about domestic abuse where you identify a customer might be at risk
- Consider how a believing and validating culture can facilitate engagement
- Understand cuckooing through a violence against women and girls (VAWG) lens, and how to respond effectively
Who is this course for?
This course has been designed specifically for professionals who work within housing, such as:
- Neighbourhood and community teams
- Housing Officers
- Anti-Social Behaviour/Community Safety Teams
- Tenancy Support teams
- Rent Officers
Level
Skills course
Course Timings
1 module over 3 hours.
Location
- Live online training delivered via Teams using Mentimeter
- In-Person at your venue (or a venue arranged by yourselves)
What will delegates receive as part of this course?
-
STADA Delegate Pack (Includes activity workbook, key messages from training, links to films shown in the course, domestic abuse directory and toolkits)
-
CPD Certificate
-
A copy of the slides
Costs and Cancellations
DAHA members enjoy discounts on group bookings: 10% for Accredited/Accreditation Members and 5% for Affiliated Members.
Open courses:
£75 per delegate.
Group bookings:
£1500
All online training fees are for up to 20 delegates (minimum 6 delegates to run a course).
STADA prefer to cap online attendance at 20 to ensure all delegates feel able to fully engage. However, we can accommodate a maximum of 5 additional delegates upon request at a cost of £75pp
Cancellations post-agreement
Please refer to the terms and conditions within the website before you book
In person delivery
All in person deliveries cost an additional £300, covering trainer travel and expenses.