Writing Effective Case Notes in Homelessness & Supported Accommodation Services

This course aims to enable individuals to identify coercive and controlling behaviours in abusive relationships to increase the early identification of domestic abuse

This course provides community and neighbourhood teams (eg. housing officers, ASB teams, tenancy support) the knowledge and confidence to identify domestic abuse at the earliest opportunity, increasing early identification

Professionals and workers can empower their customers/clients to understand what legal tools and powers are available to survivor/victims of domestic abuse. Those supporting should ensure that all actions are survivor-led and part of a coordinated response that includes the specialist domestic abuse services.

Aim: Housing teams have the skills, knowledge and tools to write case notes that support an effective response to domestic abuse.

This course is specifically for homelessness support settings and rough sleeping teams in the charity/voluntary sector

Upskill Contact Centre teams to identify survivors/victims at the earliest opportunity over the phone and meet their needs as part of a safe and coordinated multi-agency response to domestic abuse

Through understanding the stages of change and recognising the intersecting barriers faced by victim-survivors, this course aims to teach delegates how to tailor support effectively. Equipping delegates with the skills, knowledge, and confidence to understand what and how to apply the key principles of motivational interviewing.

Equipping teams and individuals with the skills, knowledge and tools to share information confidently and proportionately in a way that increases victim/survivor safety and holds perpetrators to account.

This course aims to deepen your understanding of domestic abuse, coercive control, and early identification of abusive behaviours, while also addressing the homicide timeline and how to support after disclosure from patients facing multiple disadvantages.

This course aims to equip managers with the confidence, knowledge, and practical skills to support staff experiencing domestic abuse, ensure safe workplace practices, and respond to team members raising concerns about their customers. The training promotes a survivor-led, intersectional, and legally informed approach.

To equip professionals with the knowledge, empathy, and practical skills to effectively support women experiencing multiple disadvantage, with a focus on the intersections of domestic abuse, homelessness, substance use, mental health, and the criminal justice system.

To enhance healthcare professionals' knowledge, confidence, and practical skills in recognising and responding to victim-survivors of domestic abuse who may be at increased risk of suicide. The course includes trauma-informed approaches, safety planning, and effective multi-agency collaboration to prevent harm and improve professional awareness.

This training aims to equip professionals with the knowledge and skills needed to identify, assess, and manage cases of domestic abuse, as well as an understanding of the MARAC process and how to correctly refer into MARAC, ultimately improving victim safety.

This course aims to support frontline professionals in developing the knowledge and skills needed to effectively identify risk and create SMART safety plans that support the needs of a victim/survivor.

Able to identify the tactics of coercive control and understand the impact this has on children’s safety, wellbeing, and the parenting capacity of the non-abusive parent.

This training helps participants respond to domestic abuse concerns by sharing information safely, maintaining trust with service users, and challenging gatekeeping by other agencies. It also introduces the use of the DASH Risk Identification Checklist (RIC) with service users experiencing multiple disadvantage.

This 2 hour course is for frontline professionals looking to improve their confidence in correctly identifying and responding to survivors and perpetrators of domestic abuse

This two-hour training explores cuckooing through a safeguarding and trauma-informed lens, with a particular focus on how women experiencing multiple disadvantage are targeted. Participants will gain a deeper understanding of the links between cuckooing, county lines, domestic abuse, and coercive control, as well as the legal frameworks that apply to these situations.

This course will increase managers and team leaders’ confidence when supporting their teams with domestic abuse cases in their services.