Supporting Staff to Respond to Domestic Abuse in Homelessness Services

This course will increase managers and team leaders’ confidence when supporting their teams with domestic abuse cases in their services.

Description

Supporting Staff to Respond to Domestic Abuse

Managers play a crucial role in creating safe, inclusive, and trauma-informed services for individuals experiencing domestic abuse, particularly those facing multiple disadvantage. This training provides managers in homelessness and supported accommodation organisations with the knowledge and skills to lead effective responses to domestic abuse. Participants will explore their responsibilities in addressing abuse, learn how to apply trauma-informed approaches to support both service users and staff, and develop clear pathways for intervention and support. The course also focuses on fostering a culture of safety, inclusion, and responsiveness within services to ensure survivors receive the best possible care.

Learning objectives

By the end of this session, delegates will be able to:

  • Understand the role of managers in addressing domestic abuse, particularly for service users facing multiple disadvantage.
  • Apply trauma-informed approaches to support service users and staff.
  • Develop clear pathways for intervention and support.
  • Foster a culture of safety, inclusion, and responsiveness in services.

Who is this course for?

Managers and team leaders for frontline homelessness support teams who are working with survivor/victims experiencing multiple disadvantages, across a range of homelessness support settings e.g:

  • Professionals working in homelessness hostels
  • Housing First teams
  • Homelessness outreach teams
  • Assessment centres 

Please note – this course is not suitable for local authority housing options teams, lettings/housing officers etc. This content is tailored towards managers working in dedicated homelessness support settings.

Level

Skills Course

Location

Online via Teams

Course Timings

1 module over 2 hours

What will delegates receive as part of this course?

  • Delegate pack
  • Training certificate

Costs and Cancellations

DAHA members enjoy discounts on group bookings: 10% for Accredited/Accreditation Members and 5% for Affiliated Members. 

Open courses:

£65 per delegate.

 

Group bookings:

Third Sector/Voluntary/Charity: 

Virtual/online: £500

In-person: £650* (up to 25 delegates)

*Cost includes course facilitator travel expenses

 

Public Sector/Statutory (Local Authorities):

Virtual/online: £700

All online training fees are for up to 20 delegates (minimum 6 delegates to run a course).

DAHA prefer to cap online attendance at 20 to ensure all delegates feel able to fully engage. However, we can accommodate a maximum of 5 additional delegates upon request at a cost of £65 pp

 

Cancellations post-agreement
Please refer to the terms and conditions within the website before you book

How does this fit with DAHA Accreditation?

Are you a DAHA member?

DAHA membership discount on Group Bookings = 10% Accredited/Accreditation Members and 5% Affiliated Members

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