Generic Courses

This course aims to enable individuals to identify coercive and controlling behaviours in abusive relationships to increase the early identification of domestic abuse

Professionals and workers can empower their customers/clients to understand what legal tools and powers are available to survivor/victims of domestic abuse. Those supporting should ensure that all actions are survivor-led and part of a coordinated response that includes the specialist domestic abuse services.

Aim: Housing teams have the skills, knowledge and tools to write case notes that support an effective response to domestic abuse.

Upskill Contact Centre teams to identify survivors/victims at the earliest opportunity over the phone and meet their needs as part of a safe and coordinated multi-agency response to domestic abuse

Through understanding the stages of change and recognising the intersecting barriers faced by victim-survivors, this course aims to teach delegates how to tailor support effectively. Equipping delegates with the skills, knowledge, and confidence to understand what and how to apply the key principles of motivational interviewing.

To equip frontline practitioners with the knowledge, skills, and confidence to effectively conduct DASH risk assessments, identify high-risk cases of domestic abuse, stalking, and honour-based abuse, and take appropriate next steps to ensure the safety and support of victim-survivors.

Equipping teams and individuals with the skills, knowledge and tools to share information confidently and proportionately in a way that increases victim/survivor safety and holds perpetrators to account.

This course aims to equip managers with the confidence, knowledge, and practical skills to support staff experiencing domestic abuse, ensure safe workplace practices, and respond to team members raising concerns about their customers. The training promotes a survivor-led, intersectional, and legally informed approach.

This course aims to equip delegates with the knowledge to recognise victims who do not fit common domestic abuse stereotypes, identify those most at risk in abusive relationships, and understand the dynamics of abuse, including coercive and controlling behaviour. Delegates will also learn the impact of a perpetrator’s tactics on victims and apply the AVAA model, as well as create effective safety plans.